Skills & Competencies for Facility Maintenance Technician I

Facility Maintenance Technician I job profile

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JOB SUMMARY for Facility Maintenance Technician I

Performs basic and routine facilities maintenance, construction, and repair tasks according to service, quality, and safety standards.

JOB RESPONSIBILITIES for Facility Maintenance Technician I

Following standard operating procedures, installs, inspects, repairs, and performs preventative maintenance to mechanical, electrical, plumbing, HVAC, safety, and waste management systems. Assists with miscellaneous facility projects, including painting, drywall, carpentry, installation of fixtures, and moving furniture or materials within the facility. Utilizes a work order system to log activities as required. Works with or assists trades contractors to complete projects or complex repairs.

Facility Maintenance Technician I SALARY RANGE

BASE 50%
$45,045
TOTAL 50%
$45,603
Job Level
A01
Job Code
SC16000622
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Facility Maintenance Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facility Maintenance Technician I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Facility Maintenance Technician I

1 Industry Competency – Equipment Maintenance
Proficiency Level -1
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the step-by-step process of maintaining engineering equipment.
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Level 2 Behaviors
(Light Experience)
Documents instructions on equipment maintenance safety procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements preventive maintenance procedures for engineering equipment and tools.
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Level 4 Behaviors
(Extensive Experience)
Oversees the maintenance of equipment following infection control safety guidelines.
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Level 5 Behaviors
(Mastery)
Establishes equipment preventative maintenance standards that are scalable throughout the division.
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2 Industry Competency – Carpentry
Proficiency Level -1
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures on how to use basic hand tools in carpentry.
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Level 2 Behaviors
(Light Experience)
Conducts minor carpentry repairs and maintenance to buildings and structures.
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Level 3 Behaviors
(Moderate Experience)
Manages the maintenance, repair, and installation of carpentry work to mitigate potential safety problems.
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Level 4 Behaviors
(Extensive Experience)
Oversees carpentry projects and services from design and layout to completions to ensure overall occupational safety.
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Level 5 Behaviors
(Mastery)
Establishes protocols and guidelines to ensure the safety and protection of staff performing carpentry-related tasks.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Facility Maintenance Technician I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -1
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Discusses different types of building maintenance, including preventative, routine, and remedial maintenance.
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Level 2 Behaviors
(Light Experience)
Enters building system information in the maintenance record system to ensure accurate reports.
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Level 3 Behaviors
(Moderate Experience)
Implements the preventative maintenance program to identify the cause of errors or defects.
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Level 4 Behaviors
(Extensive Experience)
Guides maintenance teams in resolving issues to maintain the functionality of the building.
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Level 5 Behaviors
(Mastery)
Establishes emergency procedures and safety programs to ensure building safety.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Facility Maintenance Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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2 Core Competencies – Service Excellence
Proficiency Level -1
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Explains the definition and characteristics of service excellence.
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Level 2 Behaviors
(Light Experience)
Provides timely response to customers' complaints, feedback, and comments.
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Level 3 Behaviors
(Moderate Experience)
Develops and sustains productive working relationships with internal and external customers.
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Level 4 Behaviors
(Extensive Experience)
Directs service design programs to optimize service delivery and customer experience.
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Level 5 Behaviors
(Mastery)
Explores innovative service models and processes to exceed client expectations.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

Summary of Facility Maintenance Technician I skills and competencies

There are 5 hard skills for Facility Maintenance Technician I, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for Facility Maintenance Technician I, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
6 soft skills for Facility Maintenance Technician I, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facility Maintenance Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

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